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Privacy Policy

Skytorch Technologies Inc. ("Skytorch," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard information when you visit our website, www.skytorch.us (the "Site"), submit requests for quotation (RFQs), upload bills of materials (BOMs), or communicate with us through our corporate channels.

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As a business-to-business (B2B) hardware sourcing, component staging, and data center supply partner, our Site is designed for enterprise procurement teams, data center engineers, hyperscalers, and institutional partners. It is not intended for individual consumers or persons under 18 years of age.

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1. INFORMATION WE COLLECT AND PROCESS

We collect information that identifies, relates to, describes, or is reasonably capable of being associated with an individual or corporate contact ("Personal Information"). We collect this data through two primary pathways:

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  • A. Information You Voluntarily Provide

    When submitting an RFQ, requesting hardware allocations, uploading a BOM, or contacting our supply desk, we may collect:

    • Identifiers: First and last name, business email address, corporate telephone number, and delivery/site postal address.

    • Professional & Corporate Information: Company name, job title, purchasing authority, target deployment timeline, and technical hardware specifications (e.g., target cluster platforms, optics form factors, rack power configurations).

    • Procurement & Inquiry Data: BOM files, line-item spreadsheets, delivery window preferences, and technical scope notes submitted via our intake forms.

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  • B. Information Collected Automatically

    To ensure site security, uptime, and optimal catalog performance, our servers automatically collect network and device data through cookies, server logs, and tracking tags:

    • Device & Network Identifiers: Internet Protocol (IP) address, browser version, operating system, network service provider, and device type.

    • Navigational & Usage Data: Pages accessed, catalog filter parameters, referral URLs, time spent per section, and outbound clicks.

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2. BUSINESS AND COMMERCIAL PURPOSES FOR COLLECTION

Skytorch processes your Personal Information exclusively for legitimate enterprise B2B purposes:

  • RFQ Processing & Fulfillment: To analyze BOM submissions, calculate volume tier pricing, confirm inventory allocations, verify lead times, and deliver formal quotes.

  • Supply Chain & Transaction Execution: To coordinate delivery logistics, customs clearing, component serialization tracking, and post-sale technical support.

  • Platform Security & Fraud Prevention: To verify corporate identities, prevent automated catalog scraping or bot attacks, and protect our quoting and inventory infrastructure.

  • Analytics & Interface Optimization: To evaluate catalog engagement, optimize page loading times, and refine technical component navigation.

  • Legal & Regulatory Compliance: To maintain trade compliance records, adhere to domestic and international export restrictions, satisfy tax accounting rules, and enforce our contractual terms.

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3. DISCLOSURE AND SHARING OF PERSONAL INFORMATION

Skytorch does not rent, trade, or sell your Personal Information to third parties for advertising or cross-context marketing. We disclose information strictly within the operational workflows detailed below:

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  • Logistics & Warehousing Providers: We share necessary delivery details, recipient contacts, and dock instructions with freight forwarders, regional 3PL hubs, and courier services to execute physical hardware deliveries.

  • Operational Service Providers: We work with vetted vendors managing secure web hosting, enterprise CRM systems, IT threat detection, and email delivery platforms, all subject to strict confidentiality and data protection agreements.

  • Legal & Compliance Authorities: If required by law, subpoena, regulatory inquiry, or export administration investigation, we may disclose information to protect our legal rights, workplace safety, or infrastructure integrity.

  • Corporate Restructuring: In the event of a merger, acquisition, reorganization, or asset sale, business contact and order histories may be transferred as an operational asset under standard non-disclosure obligations.

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4. CALIFORNIA PRIVACY RIGHTS (CCPA/CPRA DISCLOSURES)

This section applies to California residents pursuant to the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020 ("CCPA/CPRA").

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  • A. Categories Collected in the Preceding 12 Months:

    • Identifiers (name, work email, business phone, IP address).

    • Professional / Employment Details (employer, corporate role, division).

    • Internet & Network Activity (browsing interactions, catalog access patterns).

  • B. Retention Policy:

    We retain contact and quote history only as long as necessary to complete commercial transactions, satisfy tax retention obligations, manage component warranty cycles, and resolve contractual matters.

  • C. No Sale or Cross-Context Sharing:

    Skytorch has not sold or shared (for behavioral advertising) any consumer or corporate personal information in the preceding 12 months. We do not collect or process sensitive personal information to infer consumer characteristics.

  • D. California Resident Rights:

    Subject to statutory exceptions, California residents hold the right to:

    • Know & Access: Request details regarding categories and specific pieces of Personal Information collected.

    • Correct: Request correction of inaccurate Personal Information.

    • Delete: Request erasure of Personal Information not required for active commercial performance, legal compliance, or warranty holds.

    • Non-Discrimination: Receive equal service and commercial pricing without retaliation for exercising statutory privacy rights.

  • E. Exercising Your Rights:

    To submit a verifiable request, contact:

    • Email: info@skytorch.us (Subject: Privacy Rights Request)

    • Mail: Skytorch Technologies Inc., 4424 Headen Way, Santa Clara, CA 95054

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5. COOKIES AND PREFERENCE MANAGEMENT

We utilize essential session cookies for form processing and security, alongside performance analytics cookies to understand site performance. You can manage or disable cookie tracking directly via your browser preferences or through your device settings.

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6. CONTACT INFORMATION

For inquiries, data requests, or questions regarding this Privacy Policy, contact:

Skytorch Technologies Inc.

4424 Headen Way

Santa Clara, CA 95054

Email: info@skytorch.us

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